About the Role
Understand our users deeply and help SongShop build products they love. You'll plan and execute research studies, synthesize findings, and advocate for the user across the organization.
Responsibilities
- Plan and conduct qualitative and quantitative research studies
- Recruit participants from our songwriter and artist communities
- Synthesize research into actionable insights
- Present findings to product and leadership teams
- Build and maintain user personas and journey maps
- Establish research operations and best practices
Requirements
- 3+ years of UX research experience
- Experience with various research methods (interviews, surveys, usability testing)
- Strong analytical and communication skills
- Ability to synthesize complex information into clear narratives
- Familiarity with research tools (UserTesting, Maze, SurveyMonkey)
Skills
User Research, Usability Testing, Survey Design, Data Synthesis, Presentation
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Job Summary
Department
User Experience
Contract Type
Full-Time
Experience Level
Intermediate
Location
Toronto, ON, Canada
Salary Range
$75,000 - $100,000 CAD
Positions Available
1
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